Bd33net Privacy Policy – Your Information Is Safe With Us

This Privacy Policy ("Policy") describes in detail how your personal information is collected, used, stored, and protected on the bd33net platform. By using bd33net, you are considered to have consented to this Privacy Policy.

1. What Information We Collect

Bd33net collects certain necessary information to serve its members. This information falls into two categories — what you provide directly, and what is collected automatically through your use of the platform.

What you provide directly:

• Full name, date of birth & nationality
• Mobile number & email address
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay, Nagad, Rocket number)
• Support team communication details

Automatically Collected Information:

• IP address & location data
• Device type, operating system & browser
• Active time on platform and activity logs
• Gaming history and transaction records
• Cookies & Session Data

2. How We Use Your Information

Collected information is used for the following purposes:

We never share your data with third parties for advertising purposes.

3. Data Sharing Policy

Bd33net may share information under the following limited circumstances:

• Payment Provider: The relevant payment gateway receives only the information necessary to complete a transaction. They are not permitted to use it independently.
• Legal Authority: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention Agency: Information may be shared with regulatory authorities for the detection of money laundering or fraud.
• Technology Partner: Trusted service providers necessary for platform operations may have access to limited data, strictly under binding agreements.

4. Data Retention & Duration

Bd33net retains your information only for as long as necessary:

• Account Information: For the duration of account activity and a minimum of 5 years after closure (as required by law).
• Transaction Records: 7 years (as mandated by financial regulatory authorities).
• KYC Documents: 5 years after account closure.
• Support Chat Logs: 2 years.
• Cookies & Session Data: Up to 30 days after a session ends.

Once the defined retention period expires, data is securely deleted or fully anonymized.

5. Security Measures

Bd33net employs industry-leading security measures to protect your privacy:

6. Cookie Policy

Bd33net uses cookies to enhance your experience and keep the platform running smoothly. The types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. The platform cannot function without these.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand which parts of the platform are used most — all data is fully anonymized.

You can delete or block cookies at any time through your browser settings. However, some features may not work as a result.

7. Your Rights

As a bd33net platform user, you have the following rights regarding your personal data:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may correct any inaccurate information.
• Right to Deletion: Upon account closure, all data beyond legal retention requirements will be permanently deleted.
• Portability: You may request a copy of your personal data.
• Right to Restrict Processing: You may restrict the use of your data for specific purposes.
• Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at: support@bd33net.app

8. Protection of Minors' Information

Bd33net strictly does not collect information from anyone under 18 and does not permit minors to use the platform.

Age is verified at registration, and date of birth is re-confirmed during the KYC process. If it is found that a minor has registered, the account will be immediately closed and all stored data will be deleted.

9. International Data Transfers

Bd33net is an international platform. Your data may be stored on servers located outside of Bangladesh.

For any international data transfers, we ensure:

• Adequate data protection laws or agreements are in place in the destination country.
• All data transfers occur over fully encrypted channels.
• All recipients are required to uphold our privacy standards.

10. What We Do in the Event of a Data Breach

In the event of a data security breach, bd33net will take the following steps:

1. The relevant regulatory authorities will be notified within 72 hours of detecting an incident.
2. Affected members will be notified via email or SMS.
3. The cause of any incident will be investigated and the issue resolved promptly.
4. Additional security measures will be implemented to prevent future incidents.

If you notice any unusual activity on your account, contact support immediately and change your password.

11. Third-Party Services

The bd33net platform may integrate certain third-party game providers or payment services, each of which has its own privacy policy.

These third-party services operate under their own policies, and bd33net is not responsible for their practices. We recommend reviewing the privacy policy of each relevant service.

12. Policy Changes

Bd33net may update this privacy policy as needed. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• Registered members will be notified of significant changes via email or SMS.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

13. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@bd33net.app
• Live Chat: Active 24/7 — responses typically within 5–15 minutes.
• Language: Support is available in both Bangla and English.

When submitting a data privacy request, please clearly state your account ID and a description of your request.